Welcome to our Frequently Asked Questions (FAQ) page about extended warranties with Warranty Finder!

Here, we aim to provide you with clear and comprehensive answers to common queries regarding extended warranty coverage for your vehicle.

Whether you’re curious about the benefits of extended warranties, how they work, or the types of coverage available, we’re here to guide you through the process. Our goal is to ensure that you have all the information you need to make informed decisions about protecting your vehicle and enjoying peace of mind on the road.

If you don’t find the answer you’re looking for here, feel free to reach out to our friendly team for personalised assistance.

Extended Warranty FAQ’s

Extended Warranties are designed to provide assistance with the cost of repair or replacement of certain components, due to a Breakdown or Failure.

An approved repairer means a licensed mechanical workshop authorised by the warranty company.

Means the sudden and unexpected failure of a component arising from any permanent mechanical, electrical or electronic fault, which causes the component to stop working, and means that it needs repairing or replacing.

No, wear and tear items such as brake pads, tires, and wiper blades are typically not covered by Integrity Warranty.

If you need to make a claim, contact the warranty company before commencing any repairs.

If you cancel your Warranty on or before 30 days of the Purchase Date and have had no benefits paid out, you will receive a full refund of the premium paid.

The taxes and charges (for example GST) that apply to your Total Warranty Cost are included in the Retail Price. The Warranty Claim Limit for each Listed Component under this Warranty includes GST for repairs.
You must make your own assessment of the percentage for which you use your Vehicle for business purposes if you intend to claim any input tax credits for this Warranty.

You can choose to pay the Warranty Premium by instalments to help spread Your payment over time. This facility is not part of the Product Terms and Conditions of warranty companies as it is an additional service provided by a third-party provider.

Example of payment options include Pay in 4 through Paypal, longer terms through Humm and iCREDIT

You may transfer the benefits of this Mechanical Breakdown Warranty to
a new owner. You cannot transfer the warranty to another vehicle.

Yes, most warranties provide coverage for Ride Share drivers.

Please check with us on the available coverage options

In the event of a breakdown, contact the Warranty’s claims department. They will guide you through the process. There in no paperwork to be completed and claims can be authorised over the phone

 

SERVICING

 

Yes, most extended warranties require regular servicing according to the manufacturer’s recommended schedule. This typically includes oil changes, fluid checks, brake inspections, and other routine maintenance tasks.

 

All services and maintenance must be carried out by a licensed mechanical workshop of your choosing.

The cost of the service is your responsibility and not payable by this Warranty.

Please keep a record of your Vehicle’s service history by means of the Service Invoice. Ensure it shows the date and odometer reading for each time your Vehicle is serviced. The warranty providers will require proof of Vehicle Service Invoice and maintenance history if you claim under this Warranty

If you exceed the service requirement intervals by more than 30 days or 1,000 kilometres, whichever occurs first, your Warranty becomes inactive, and it may affect your entitlement to make a claim under this Warranty.

 

If your Warranty becomes inactive due to you not complying with the Servicing Requirements you can apply to us to reactivate your Warranty by obtaining a mechanical inspection report from an Approved Repairer, as evidence that the Vehicle is in good working order.

To maintain your Warranty, you are required to service your vehicle in accordance with the Vehicle Manufacturer’s directions and recommendations.

Most new and used vehicles are eligible, including cars, trucks, SUVs, and vans as well as caravans, marine, jetski and motorbike. 

The duration varies depending on the plan. Extended warranties can last from 1 to 5 years, most with unlimited kilometre restrictions.

Yes, common exclusions include routine maintenance, wear-and-tear items (like brakes and tires), cosmetic damage, and damage caused by accidents or misuse.

You can purchase an extended warranty by contacting Warranty Finder directly through their website or by phone. They will provide a quote and help you select the best plan for your vehicle.

Whether it’s worth it depends on your vehicle’s age, kilometres, and your risk tolerance. Given the high repair costs, many owners find extended warranties to be valuable.

Yes, extended warranties can be purchased for used vehicles. Eligibility may depend on the vehicle’s age, mileage, and condition.

A manufacturer’s warranty is provided by the vehicle manufacturer and covers defects for a set period. An extended warranty, offered by third-party providers like Warranty Finder, extends coverage beyond the manufacturer’s warranty.

Depending on the purchase type, there may be some restrictions as to when the warranty commences.

Dealership Sale – Day 1 cover

or when the manufacturer warranty expires

or when the dealer statutory warranty expires

 

Private Sale – Auction Sale or Currently Owned

Day 1 cover – if a vehicle condition report or mechanical inspection can be provided

Day 1 cover if the vehicle has some remaining extended or dealership warranty

30 Day wait period if the vehicle does not have a vehicle condition report or mechanical inspection

Have a question?

Contact us on 

 

1300 307 566

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